Privacy Policy

1. Introduction

Welcome to AC Fixing Chennai ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.acfixingchennai.com and use our home appliance repair services (including AC, Refrigerator, Washing Machine, Laptop, and Desktop repairs).

2. Information We Collect

We collect information that you provide directly to us when requesting a service, booking an appointment, or contacting us. This may include:

• Contact Details: Your name, phone number, email address, and physical address for service delivery.
• Service Details: Information about your appliance type, brand, and the issues you are experiencing.
• Communication History: Any details shared during phone calls, WhatsApp messages, or emails.

3. How We Use Your Information

We use the collected information to deliver and improve our services, including:

• Scheduling and dispatching technicians to your location for repairs.
• Contacting you regarding your service bookings, updates, or warranty queries.
• Answering your inquiries and providing customer support.
• Sending service-related notifications via SMS, phone calls, or WhatsApp.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information with our trusted technicians and service partners who require these details to perform repair services at your location. We may also disclose your information if required to comply with legal obligations or protect our rights.

5. Data Security

We implement standard, commercial-grade security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Cookies and Tracking

Our website may use basic cookies or tracking technologies to enhance user experience, analyze site traffic, and understand user behavior. You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.

7. Disclaimer & Brand Affiliation

AC Fixing Chennai is an independent, third-party service provider. We are not affiliated with, authorized by, or endorsed by any of the appliance brands listed on our website (such as LG, Samsung, Daikin, Dell, HP, etc.). All brand names, logos, and trademarks displayed on this site belong entirely to their respective owners and are used strictly for informational purposes to represent service compatibility.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.